Mar 01

Customizing the Reply-To email address

By Darian Shimy / Mar 01 2018

FutureFund sends all emails from the email address. This address is not monitored and will be returned to the user as undeliverable.

Schools have the option to specify a Reply-To address for outgoing emails. With a custom address, schools will be able to respond to parent replies. To customize the Reply-To address:

  • In the Admin, navigate to Settings > Account
  • Click on the Edit button
  • Update the Reply-to email address
  • Click the Update Account button


  • You must be the account owner to update the address.
  • This feature does not change the From address in an email, only the Reply-to address.
  • This is an account level setting, all emails from all school sessions will be affected.